Protecting your privacy and your personal data is an important concern for us; therefore, we design and operate our online services with data protection in mind. In this privacy notice, we explain to you the extent to which we collect your personal data, in particular what types of personal data we collect from you when you use our website, how we collect and process these data, for what purposes and on what legal basis this takes place, and which rights and claims you have in this context.

As of 01.09.2025

Scope and Responsibility

Our privacy notice applies to the websites www.busch-jaeger.de, which are owned and operated by ABB AG.

ABB AG
Kallstadter Straße 1,
68309 Mannheim
(possibly also a group company affiliated under §§ 15 ff. AktG)

processes your personal data through its services or communication with you and decides, as the “Controller” within the meaning of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), for what purposes and how your personal data are used in accordance with this privacy notice (hereinafter also referred to as “we” or “us”).

You can reach our Data Protection Officer as follows:

ABB AG
Group Data Protection Officer
Kallstadter Straße 1
68309 Mannheim
privacy@abb.com

Personal Data

Personal data are individual pieces of information about the personal or factual circumstances of a specific or identifiable natural person. Information that cannot be directly or indirectly linked to your identity – such as the number of users of a website – is not considered personal data.

In the case of myBUSCH-JAEGER, this includes data you have provided to us yourself, such as registration details or contact information, or depending on the services used, other data may be added, such as bank details or information on devices assigned to your user account.

The personal data you provide to us within the scope of this online offering will be used exclusively for that purpose. We will not disclose your personal data to third parties unless you have expressly given us your consent or we are required to do so by law, court, or regulatory order. Exceptions apply to processors, whom we carefully select, bind contractually to our instructions, and oblige to strictly observe the required technical and organizational measures for data protection compliance.

Legal Bases for Processing

The processing of your personal data is necessary to achieve the purposes mentioned above. Unless expressly stated otherwise at the time of collection, the legal basis for processing your personal data is:

• the performance and fulfillment of a contract with you (Art. 6 (1) (b) GDPR),
• compliance with legal obligations to which we are subject (Art. 6 (1) (c) GDPR), or
• the safeguarding of our legitimate interests or those of third parties after a balancing of interests (Art. 6 (1) (f) GDPR). Our legitimate interest lies in the processing of your personal data for the purpose of providing and operating our websites and online services as well as your interest in our offerings.

In exceptional cases, we will explicitly ask for your consent to the processing of your personal data. In such cases, the legal basis is the consent you provide (Art. 6 (1) (a) GDPR), which you can withdraw at any time with future effect pursuant to Art. 7 (3) GDPR.

Usage Data on the myBUSCH-JAEGER Service Platform

During each usage process, events are logged, such as which user or device accessed the system, when and for how long, or which services were used. These data are also made available to you in the form of a history. The retention period for such events is three months. Apart from that, such data are used exclusively in anonymized form for statistical purposes.

Logging

Unless an explicit storage period is stated at the time of collection, your personal data will be deleted once they are no longer required to fulfill the purpose of storage and/or the purposes described above no longer apply. Storage beyond this may take place if we are required to do so under legal provisions (e.g., commercial and tax retention obligations). In such cases, processing is restricted, and the data will be deleted once the respective legal obligation ceases or is fulfilled.

Cookies

We use cookies and similar software tools, such as analytics tools like Google Analytics (hereinafter referred to as “cookies”), in order to provide our websites, improve their design and user-friendliness, and track user trends and patterns with the help of web statistics providers.

Cookies are small files that are stored on your desktop, notebook, or mobile device by one of our websites you visit. They allow us to recognize, for example, whether there has already been a connection between your device and our website, or which language or other settings you prefer. Cookies may also contain personal data insofar as the IP address or other stored information can be linked back to an individual.

You may visit our websites without agreeing to the use of cookies. You can configure your browser to reject all cookies or to display a notification when a cookie is sent, so that you can decide case by case whether to accept it. However, this may result in limitations to the usability of our website. You can change your cookie settings at any time by activating the setting do not accept cookies in your browser. Existing cookies can be deleted at any time, as described in your browser’s or device manufacturer’s instructions.

If you choose not to use cookies, some functions of our websites may not be available or may only be available in a limited way.

We categorize cookies as follows:

• Transient Cookies (temporary use, Type 1): essential for technical functions of the websites.
• Persistent Cookies (time-limited use, Type 2): improve usability and functionality (e.g., saving your language settings).
• Third-Party Cookies (set by third parties, Type 3): collect information on how you use our website, helping us identify popular areas and improve our offering.

Our websites use both Type 1 and Type 2 cookies (set by our websites) as well as Type 3 cookies (set by third-party websites providing services for our websites).

Note on Google Analytics

When using this analytics tool, data may be transmitted to servers of Google Inc. in the USA and processed there. On behalf of the website operator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide further services relating to website and internet usage to the operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Privacy policy: https://www.google.com/intl/de/policies/privacy

As described above, you can prevent cookies from being stored by adjusting your browser software. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of these data by Google by downloading and installing the browser plugin available here: http://tools.google.com/dlpage/gaoptout?hl=de

External Links

When you visit our websites, we process and store certain information about the browser and operating system you use, the date and time of your visit, the access status (e.g., whether you were able to access a website or received an error message), your use of website functions, any search terms you may have entered, the frequency with which you access individual web pages, the name of retrieved files, the volume of data transferred, the website from which you accessed our websites, and the website you visit from our websites, either by clicking on links on our websites or by entering a domain directly in the input field of the same browser tab (or window) in which you opened our websites.

In addition, we store, for security reasons—particularly to prevent and detect attacks on our websites or fraud attempts—for a period of 365 days, your IP address and the name of your Internet service provider.

Beyond that, we only process and store personal data if you provide them to us voluntarily, e.g., as part of a user account registration, a contact form, or other communication with us, such as first and last name, email address, telephone number, information provided in inquiries, comments, or forum posts. For certain online services, we may request credit card or other payment details. In such cases, we will generally provide you with separate, overriding privacy notices informing you of the extent to which we collect and process your personal data for the aforementioned processing operations, for what purposes and on what legal basis this occurs, and what rights and claims you may have as a result.

We process your personal data for the following purposes:

• to enable you to use the services and functions of the Busch-Jaeger websites and their online offerings and platforms,
• to verify your identity and enable user authentication,
• to process your inquiry, e.g., regarding our products and/or Busch-Jaeger services,
• to initiate payment processing, insofar as this is necessary for carrying out payment transactions or fraud prevention,
• to enforce our Terms of Use if necessary, to assert or defend legal claims, and to prevent and combat fraudulent or similar activities, including attacks on our IT infrastructure.

User-Generated Content / Blogs

We also offer services on our websites that allow you to publish information yourself, which will then be available to other website visitors (e.g., discussion forums and blog comments). If you use these services, basic information identifying you as a “user” will be made available to other visitors of the relevant website together with the content you post. This concerns information you voluntarily provide, such as your name or a pseudonym (nickname), and possibly additional information about your place of residence as well as the name of the company or organization for which you work. You are solely responsible for deciding which data you disclose, and through your personal user profile you can control which information is displayed publicly in your posts.

We also receive information about your IP address, the number of forum posts you publish, and/or a rating showing how useful other visitors found your contributions. More information can be found on the help pages of the respective services.

Unless otherwise expressly stated at the time of collection, the legal basis for processing such personal data is the safeguarding of our legitimate interests after a balancing of interests (Art. 6 (1) (f) GDPR). Our legitimate interest lies in enabling your participation in forums and/or blogs and in evaluating forum and/or blog activity for the purpose of improving our services and offerings.

Transmission and Disclosure of Personal Data

ABB may transfer your personal data to other ABB companies if this is necessary in connection with our online offerings and the operation of the websites and offerings and/or online platforms, to respond to your inquiry, and/or to initiate, perform, or conclude a business relationship with ABB companies. A list of ABB subsidiaries can be found on the ABB website (List of ABB subsidiaries | Privacy policies).

Disclosure also takes place to service providers processing data on our behalf in the course of providing services (e.g., IT maintenance service providers), or to courts, arbitration bodies, authorities, or legal advisors, where this is required to comply with applicable law, or to assert, exercise, or defend legal claims.

Where we transfer your personal data to ABB companies, we implement ABB Group’s data protection policies and safeguards to ensure that personal data are processed consistently throughout the Group in compliance with the applicable data protection laws.

Some ABB companies are located in countries whose data protection laws may not provide a level of protection equivalent to that of your country of residence. In such cases, we take measures to ensure appropriate and adequate safeguards for the protection of personal data. We will therefore only transfer your personal data to ABB companies in such countries or to other external service providers if they (i) have entered into EU Standard Contractual Clauses with us, (ii) have implemented Binding Corporate Rules, or (iii) – in the case of recipients located in the USA – are certified under the EU/US Data Privacy Framework.

In the event of a transfer of ownership of parts of ABB, such as acquisition by or merger with other companies, we will, where required by law, notify you and request your consent before personal data are transferred and thus become subject to another privacy policy.